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October 31, 2006

Trick or Treat?

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I don't have time to get sick. Isn't that a funny statement? When something is physically wrong with us, our bodies are trying to tell us that something is out of sorts. So here it is, Halloween, the one-year anniversary of my husband's nickname for me (Punky - short for Punkin' - short for Pumpkin!) and I woke up looking like I found my costume in the middle of the night. (A scary costume....) I stared at the mirror thinking this must be a Halloween trick.

Because I'm leaving for vacation this week, I've got a lot on my plate. I decided to ignore my BIG swollen red eye, violating one of the foundational principles of Upside Thinking - health first, continued about my daily business. Two hours into my routine, I thought about my actions and their consequences and decided to call the doctor. She gave me an appointment 30 minutes later and by 11 a.m. confirmed that I indeed had an eye infection (virus). Because I toldl her that I also had a stuffy head, she suggests I see my family doctor. By 4 p.m., he tells me the good news -- I also have a middle ear infection, fever and sore throat. Wow! No Halloween party or bag of treats for me this October 31st! I allowed myself a pity party for about 60 seconds and then found the upside. Being sick gave me the chance to spend quality time with me today -- which is a real treat. It's all about finding the possibilities!
Happy Halloween, my friends!

October 30, 2006

Urban Shopping Adventures!

After living in the New York metropolitan area for over a decade, I took for granted all of the special things that "the City" had to offer. One of my favorites was shopping with my mother and sister in the garment district, Chinatown or the diamond district (actually my Dad was lots of fun there!). When our board advisor for the For You Network in Moreno Valley saw a personal shopper on television who knew the ins and outs of LA, we jumped at the chance to be part of this urban shopping adventure. For only $99, our outing included breakfast, networking, wine & cheese, a lunch snack box, games and raffle prizes! Jennifer Kossler, event planner extraordinaire, created a one-of-a-kind experience for all. (Unfortunately, she didn't get to enjoy the fruits of her labor, as she was caring for her son who fell ill.) At the end, we sang "Happy Birthday" to Peggy Ricks, an amazing color & image consultant and dear friend. I enjoy connecting with other women and found this trip to be really special. In the end, it really is all about the relationship(s).

October 28, 2006

Kevin & EI, EI-O

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I spent the last week at the Womanairre Extraordinaire conference in Long Beach. Lots of driving and a huge commitment of my time. After being out of town for 10 days, I really wasn't sure how I was going to pull this off. I signed up for two reasons -- 1) to honor my friend, Terilee Harrison who was one of the presenters and is the lovely woman standing next to me & 2) to recharge my batteries because I always tell my clients about how important it is to do that and not living your own advice is bad karma. (I ended up having a good time, meeting a few INCREDIBLE women and re-connected with a few other amazing individuals from my not-too-distant past. I plan on keeping in touch with some of these extraordinary women -- Kammy, Ann, Jody, Kelli, Mary Ann, Stephany and Donna all made the drive worthwhile.)

So.....before I made my drive on Friday, I stopped at the Soup Shoppe in Riverside to get a bite to eat. As I was waiting for my ham, egg and cheese sandwich on squaw bread, there was a bit of commotion at the table behind me. I looked over and saw country fried steak, eggs, potatoes and toast all over one of the patrons jeans, floor and table. It looked like a the work of a little boy in his terrible two's -- a VERY BIG mess. After 10 years in Federal law enforcement and being the President of a successful coaching business, I've seen a lot and calmly waited for the explosion. (Plus, I love a good story for my presentations.) What I witnessed was a bit of EI, EI-O! Emotional Intelligence, Emotional Intelligence- Oh, my!

When the plate dropped, everyone in the restatuant was quiet and turned to see what happened, including me. Then, Kevin, who turned out to be the man with the gravy and eggs all over his jeans, said "this is all my fault". (He was taking responsibility ~ unusual!). He even apologized several times to the waitress. He could've yelled and cursed her out but he didn't. He chose the upside. While the manager was on the floor cleaning up the mess, one of the waitresses went back to the cook and requested the breakfast again. He asked "why?". I thought now here it comes....the explosion....but nothing. She said "because it's all over the floor" and the cook simply said "O.K"! He, too, was an upside thinker. The last part was amazing. The manager says "it's ok, we're getting the carpet cleaned this weekend!" That's an upside thinker. Upside is about the possibilities in every circumstance. Kevin's friends chose to laugh with him, not at him, and the whole thing became a comical interlude rather than the start of a bad day....for the customers, the employees and Kevin.

Our choices determine where we are in life. Choose to live on the upside! Thank you to Kevin, Jim and the City of Riverside!

October 27, 2006

The Power of Water

With a full calendar and feeling as if I have so much to do before my time off, the last thing I wanted to do was drive to San Diego. I procrastinated and thought about canceling on my friend, Rosa but my "upside" won out. Driving over to Starbucks to pick her up, I thought about all of the things I could and should be doing. After all, if you want something done, you should give it to a busy person, right? We drove for about 1 1/2 hours, stopped for gas, found a hole-in-the-wall sub shop and ate before arriving at the Learning Annex for Dr. Emoto's presentation on "The Healing Power of Water." I use Dr. Emoto's research in my Upside Thinking work. However, being in the presence of someone who is masterful at their work and willing to share with the world took my breath away. After listening to him speak (130 slides worth), I felt as if I was exactly where I was supposed to be.

Since are bodies consist of mostly water (70%), we are always surrounded by water through our friends, co-workers and family members and the earth's surface is 70% water, all water is precious. Dr. Emoto demonstrated how playing music and showing words and images changed the molecular strucure to water by using examples from his research. The most powerful image was that of "love and thanks". Having an attitude of grattitude with others and ourselves can be life-changing and Dr. Emoto explains why. While I was familiar with his work, his passion and enthusiasm made me want to learn more. His mission is to educate and raise the consciousness of all people about the power and potential of water to effect life on the planet earth. Please check out his website at www.internationalwaterforlifefoundation.org. Namaste!

October 25, 2006

for one more day

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As I sat on the plane from Houston to Ontario, I began to cry. I don't know what the two ladies next to me were thinking but I was glad it was dark. It was 9 p.m when our plan took off and I was the only person reading -- everyone else was trying to nap. Although I am a sentimental soul, I didn't expect to have tears well up from this particular book, a story about a boy, his mother, their family and missed opportunities. I picked up the book because I like Mitch Albom's work and had truly enjoyed Tuesdsays with Morrie and The 5 people You Meet in Heaven. I was intrigued by the question, "What would you do if you could spend one more day with a lost loved one?" As many of you know, my grandparents have greatly influence my life and my choices so I immediately thought of them. In the end, that wasn't what was going through my mind. Maybe my tears were from the 5 days I spent with my parents and sister "back home". Maybe it was the time of the day. Maybe it was the air pressure. All I know is that I was touched by Mitch Albom's new book, for one more day. It is a must read.

October 11, 2006

What Really Happened....

So I've been questioned about what really happened on that phone call and why it was so special. O.K. -- you caught me. While the story was true, I intentionally left out a few details to protect the innocent. Actually, I didn't fully disclose everything because the conversation was pretty funny and caught me off guard.....especially considering I was speaking to one of the special agents at the Office of Investigations for Immigration and Customs Enforcement. Remember, I worked for the government and while I may not always agree with specific political agendas or policies, I am proud to live and work in the United States of America. But, I was not expecting the humor and kindness I received from this phone call. (Aahh, yes, never judge a book by its cover.) Without realizing it, so much of what we do happens on an unconscious level. Our mind has imprinted thousands of stories that we replay over and over. The elements of Upside Thinking seek to change self-imposed limits that you may be unaware exist in your life. If you want to hear more about my experience with this special agent, how to become an Upside Thinker or how to change, give me a ring.

October 10, 2006

Upside Discovered!

I stumbled upon a fellow upside thinker in a most unusual place and discovered leadership at its best. Here's what happened....I needed to speak to a representative from a large agency and couldn't find the telephone number for the office I needed to contact. I tried several places to track down their number and was unsuccessful. I called information, scanned the Internet and dialed 411 again with no luck. Finally, I decided to call their sister organization with the hopes that someone working there would give me their number. I called, someone answered and was put on hold. (It didn't seem promising.) Within 2 minutes, someone else picked up and asked who I was holding for (definately didn't appear promising but I'm an upside thinker so I wasn't giving up.). After 5 more minutes had passed, the person who answered came back on the line and gave me the number!!! (There was no reason for him to research the number or help me out....unless he were an upside thinker.) I was speechless (but not for long)! I let him know how much I appreciated his efforts, thanked him for his U-Power and nominated him Upside Thinker of the Day. You could be next.....

Ride the Upside!

October 04, 2006

Principal for a Day

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Some days turn out better than you ever imagined. October 3, 2006 was one of those days. I woke up excited, ready to start my assignment as "Principal for a Day" at Highland Elementary, shadowing Ms. Tena Petix, Principal of the school. Because I spend very little time with children and was an A student growing up who rarely saw the principal, I didn't fully comprehend the role and responsibilities of "principalship". I went on the Internet several days before to read about the school and the job I would be assuming and thought "I can do this".

The day started out like any other and I ended up lost in my own town, with my Mapquest directions offering me no assistance whatsoever. I assumed that the bridge I vaguely remembered that had closed a long time ago had re-opened because Mapquest suggested I use it. After following detour signs galore and driving for 45 minutes (the school is 4.3 miles from my house), I finally reached Highland Elementary, where dozens of cars were slowly pulling up to the front of the building and children were exiting and running inside. I asked the authority person I saw that I was to meet with Ms. Petix and asked where I could park. She directed me to "Diane", a woman wearing a safety vest who looked like she knew what she doing. She pointed me in the right direction and, while I'm embarrased to admit I was 10 minutes late, the real adventure began.

Ms. Tena Petix was standing outside the office, speaking to one of the parents. She introduced herself, immediately knowing who I was, a stranger in her land, and sent me inside. Wearing a bold Chico's red jacket and black long skirt, she had a commanding presence about her and I could sense she was well respected. As I walked to her office, there were two young boys outside her door and two waiting in her office. They had that "busted" look on their faces. All I know is that it wasn't even quarter to 9! When Ms. Petix joined me, she explained that she had already been at the park with the police in the morning, dealing with an incident and that the two in her office were sent in for fighting. She sat and counseled the two boys in a way that had me spellbound. With more emotional intelligence than I see displayed by corporate executives, she delved into accountability and responsibility, doling it out simply enough that I was dying to take notes.

The whole day was like this. I followed her around campus for hours. Ms. Petix knew all of the students names (and I mean hundreds and hundreds of students). She shared insights into the past, present and future of education, discussing Measure B improvements (including $$$ for special non-toxic dirt at the library in progress), REEF grants (most recently, an upcoming garden project for the Special Education program) , PRIDE and the latest and greatest technology. I saw it used in a 6th grade writing class on a poetry assignment. Truly amazing! (The same 6th grade teacher purchased 4 of the computers and built a computer lab which he donated to the school.)

Every minute was meaningful and everyone I met seemed to have the same enthusiasm for the school. I met high school mentors, retired teachers and a 6th grader serving as a reading "coach" to younger classmates. Between the homophones and student id's, there were stories of real kids struggling to succeed. Some of them come to school hungry or without proper clothes. There was a little boy with a brain tumor and a memorial for a little girl who died of cancer. Struggling with child care issues, Ms. Petix recently found out that there was a little girl left in the park, unsupervised, for three hours every day. I met Daisy, a fabulous young woman, who shared how she used the computer to advance in reading. And, the pledge of allegiance said proudly that I was teary-eyed.

When we went back to her office, she stressed how her job was all about relationships. She had mentored several teachers who had gone on to be principals. She shared her experiences at another school and how she needed to connect with neighborhood gang members. Ms. Petix shared the importance of empowing others to speak up. She not only spoke of ethics and accountability, she walked her talk. Her daily example gives her students life skills worth modeling.

I believe that everything rises and falls on leadership. Because of the direction of Ms. Petix, I witnessed excellence in action today. She likened her job to being a social worker who was also responsible for teaching kids how to read. I laughed. If it were only that simple. Her vision, values and voice make the world a better place to be. And I left exhausted.

October 01, 2006

Four Days ~ 5 Lessons

Wowee! What a week!

Monday -- Ursula and I left for the governor's conference on Monday afternoon. We arrived in Long Beach at the Courtyard Marriott and were excited to put the final touches on our book. Because the hotel didn't have wireless access, we packed our stuff and headed over to the Classic Cup coffee shop. I'm always on the lookout for good customer service. Not just because it makes me happy but also becasue I'm always in need of stories for my presentations. (That's right -- I'm eye spying out there.) The owner and cashier were courteous, helpful, funny and just plain fabulous and we accomplished a ton of work. We actually stayed all afternoon and closed the place down. Athough we had yummy gelato at Classic Cup, it was 5:30 p.m. and I needed some good eats. We met up with our friends and dined at Utopia, another great customer service story. Our waiter, Matt, was very laid back and patient. He came back three times and shared what his favorites were with honesty. Kudos to Matt and Utopia! While Ursula and I went back to our room and worked some more, the evening was filled with laughter and I had a great time. Lesson #1: Being a business owner means you work more than 40 hours a week. A lot more. Lesson #2: Work should be fun. Don't let anyone tell you otherwise!

TuesdayI -- The California Governor and First Lady's conference for Women. Yes, I had a great time there as well. Imaging 14,000 powerful and dynamic women all gathered together! It was amazing! The energy, the conversation, the bonding. Ursula and I shopped the 1st part of the day as I waited anxiously to hear the His Holiness the Dalai Lama speak. Let me tell you, Maria Shriver is the bomb! She talked about the importance and need to stand still amongst all of the striving, going, doing and performing. She said that sometimes we need to disconnect in order to get connected. Amen, sister! We heard Suze Orman, Viviene Cox, The Terminator, Tim Russert, Anna Quindlen (who wrote one of my favorites, A Short Guide to a Happy Life), Anne Sweeney, Sarah Ferguson and yes, the Dalai Lama whose image and message are forever imprinted on my brain. Lesson # 3: Slow down and breathe.

Wednesday -- The Inland Empire Women's Conference -- Yes. I left the governor's conference on cloud 9 only to rush home (wasn't the message to slow down?!?) and finish preparing for the today. I had the time of my life and was honored to present at this event. 400 super-fabulous women all in one place. The energy felt like I had been transported to the stadium after the Yankees had won the World Series a decade ago. Incredible! My presentation on leadership went extremely well and I've got pictures to share. Three lovely ladies shared their committment to excellence with the group and we'll be following up with them. Hats off to Cherie for putting the finishing touches on my presentation packets! You'll never believe what she went through. Lesson #4: In the end, "it" always works out.

Thursday -- I had client meetings, our monthly For You meeting, a NAWBO-IE mixer and dinner with a dear friend on the calendar. From sun up to sun down, my work at Upside Thinking is rewarding. However, the best part of the whole day was being surrounded by people who care about me. My friend Christie let me pick my favorite restaurant so we could celebrate my birthday month. The food at Anthony's was delicious, as alwasy. I feel as if I've been transported to Little Italy in New York. The waiter, Brad, brought out a cake and sang "happy birthday". Typically, this scares me but he went above and beyond all night long and was another example of great customer service in the world. I'm blessed to have so many wonderfully supportive friends. Lesson #5: Riding the upside is easier with good friends.