Since the second facet in having an attitude that rocks is openness, I thought it would be good to share my resources on communication.

Open and honest communication is essential to fostering teamwork and you guessed it, building relationships (facet #1). Without it, employees lose focus, loyalty to the group weakens, and conflicts arise. In personal relationships, people make up what they do not know which can be disastrous to marriages and families.

As with other leadership principles, you set the tone: Model the behavior you want to see by being open and honest with others.

Whether it is delivering timely, specific praise, or constructive criticism, it is important to let people know where they stand.

Having an attitude that rocks means understanding that while conflict is normal and part of life, holding crucial conversations when necessary will help make the situation easier than ignoring it will.

Lastly, listen to another point of view, focusing on the issue, without assigning blame. Work towards a resolution that’s always best for the organization, not for necessarily for one individual.

Being open and honest isn’t always easy, but the benefits pay high dividends in the long run.